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email writing guide, use when sending any question/suggestion to us

Please note and follow the guidelines below concerning the writing of e-mail messages.

Give the message a subject/title. E-mail messages without a subject may not be opened because of a fear of viruses and especially note that it is very easy to forget to type this important information.

Subject contents
Keep the subject short and clear but avoid such headings as:
'hi', ‘Good News’, ‘Hello’, ‘Message from Mary’. These headings are common in messages containing viruses. Short but specific headings are needed,

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